Have a question about our premium consumer tech or your order transit? Our Hong Kong-based support team is here to assist you.

• 📍 HQ: 22/F, Austin Plaza, 83 Austin Road, TST, Hong Kong
• 🕒 Hours: Mon – Sat: 09:00 – 17:00 (GMT+8) | Sun: Closed

Our support desk typically reviews and responds to all customer inquiries within 12 to 24 hours (excluding Sundays). Your data privacy is strictly protected under our corporate security standards.